The customer looks for advantages and quality
High quality data is the blood of digitization. Do you understand how your customers will behave in the future? Customers, sales and service are changing slowly but irrevocably.
SALES IN THE IDEAL WORLD
With a lot of passion and emotion, good preparation and even more persuasiveness, good salespeople get to meet their customers - a good frame of mind is the best prerequisite for a deal. They help the customer to make a decision and are still there for them after the purchase. The focus is always on the benefits for the customer. A reliable salesperson therefore has good human knowledge and sells according to type. They are diligent and very well organised, they solve problems, build up relationships and create feelings of happiness, they assume responsibility for themselves, are proactive and have an affinity for technology.
SALES IN THE REAL WORLD
A lack of diligence, self-organisation or enthusiasm are often reasons for a failure in sales. Salespeople often talk too much instead of asking questions. They focus on the product instead of the benefits. They think of the bonus instead of the customer. They write reports to explain why they haven't sold anything instead of asking themselves why. They are haphazard and reactive. It a vicious circle.
SALES TRAINING WITH US
It's worth taking a critical look: Take your time when hiring salespeople because a seller who doesn't close a deal can cost a lot of money very quickly. Our main focus is on the human being as the foundation for success: First we make an assessment of a person's self-motivation, attitude and commitment, then we work on their individuality, their impact, their talent, their strengths and weaknesses, their values and their motive. We are convinced that if people are in a good mood we achieve a positive impact on profit and turnover.
HOW WE WORK
Based on individual starting situations we develop company-specific training concepts tailored to meet the needs of your company.
Possible office based themes: Host with passion, service excellence, make customers into fans, working in a team, successful telephoning, presenting, negotiating and trade fair training.
Possible field based themes: Requirements for sales success, from preparation to successful completion, territory and time management, successful positioning, hotel test and mystery shopping for the retail trade.
Sales Manager, Hector Egger Holzbau
In view of cost pressure, competitor activities and suppliers from abroad, quick adaptations to customer needs, professional selling and active market cultivation are a central success factor and a daily challenge. Ueli Gerber has an excellent understanding of responding to our needs. I can unreservedly recommend Ueli Gerber to others.